Legal Information

Terms & Conditions

Welcome to Silverlight. We want you to understand your and our rights relating to our Services (as outlined below). Please read them carefully. Here are a few noticeable points:

• You can ask us to delete your account and associated data at any time.
• We can cancel your account if you don't abide by our Terms and act inappropriately.
• Silverlight is not liable for your activities while using our Services and there are no warranties made by Silverlight.
• You agree to arbitrate if there is a dispute between us.
• You can easily reach us via hello@silverlight.store if you have any questions or need help.

These terms & conditions apply to the website https://silverlight.store (the “website") operated by Silverlight Inc. ("Silverlight", "we", or "us"). The use of this website is subject to the following terms and conditions (the "terms"). By using this website, you are entering into a legally binding agreement and agree to these terms as well as any other terms, guidelines or rules that apply to any portion of this website. If you do not agree to these terms, then you should not use this website. If you have any questions about the terms, please contact us at hello@silverlight.store.

Terms of Service

These terms & conditions apply to the Silverlight websites, related mobile applications and services (the "Services"). These services are made available to you and are operated by Silverlight Inc. ("Silverlight", "we", or "us") with its address at 1207 Delaware Ave #545, Wilmington, Delaware 19806, United States.

The use of these Services is subject to the following terms and conditions (the "Terms") in accordance with the Silverlight Privacy Policy (the "Privacy Policy").

By using the services, you are entering into a legally binding agreement and agree to these Terms as well as any other terms, guidelines or rules that apply to any portion or part of the services.

BY ACCESSING, USING OR UPLOADING OR DOWNLOADING ANY INFORMATION OR MATERIALS TO OR FROM THE SERVICES, OR BY INDICATING YOUR ASSENT TO THESE TERMS BY CREATING AN ACCOUNT, CLICKING "SIGN UP" OR ANY SIMILAR MECHANISM, YOU ARE AGREEING TO THE THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE OUR SERVICES.

If you access or use the Services on behalf of a company or other entity, you represent that you have authority to bind such entity and its affiliates to these Terms and that it is fully binding on them. In such case, the term "you" will refer to such entity and its affiliates. If you do not have authority, you may not access or use our Services. These Terms contain disclaimers of warranties and limitations on liability that may be applicable to you.

This Agreement is presented in the English language. Any translation of this Agreement is for your convenience, and any meanings of terms, conditions, or representations are subject to the definition and interpretation of the English language.

If you have any questions about the Terms, please contact us at hello@silverlight.store.

Privacy & Communication

Silverlight believes strongly in the protection of the privacy of users and customers. In order to understand why, how and which information we collect from you and how we use this information we encourage you to review our Privacy Policy.

When you use the Services or communicate with us electronically via email or this website you consent to receive communication from us electronically. We are communicating with you by email, by posting on our website or via other forms and communication channels such as social media platforms. You agree that all agreements, notices, disclosures and other communication that we provide you electronically satisfies any legal requirement that such communication be in writing.

Accounts & Registration

The Services are intended solely for persons who are 13 years old or at a higher age if required in your country to use the Services. If you are under the legal age to form a binding contract in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

To use our Services, you must register an account. You agree to: (a) provide true, accurate, current and complete information about yourself ("Personal Data") and (b) maintain and promptly update the Personal Data. You agree that Silverlight may use your Personal Data to provide Services that you access or use and as otherwise set forth in these Terms. If you provide any Personal Data that is inaccurate or not current, or Silverlight has reasonable grounds to suspect that your Personal Data is inaccurate or not current, Silverlight has the right to suspend or terminate your account and refuse current or future use of the Services. In consideration of your use of the Services, you represent that you are not a person barred from receiving services under the laws of any applicable jurisdiction.

You may register for or log-in to your account via a third-party network, such as Facebook or Google. If you do so, you hereby authorize Silverlight to pre-populate the registration and other relevant information fields of your account and/or to use such third-party credentials to log you into your account. If you connect your account to a third-party network, you agree to comply with the terms and conditions and policies applicable to such third party.

Your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password, your computer and mobile device while logged into the Services. You accept responsibility for all activities that occur under your account or from your computer and mobile devices. Any unauthorized use of your account will be your responsibility.

You agree to use reasonable efforts to prevent unauthorized access to or use of this website and to preserve the confidentiality of your Personal Data on any device that you use to access the Services. You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Silverlight of such unauthorized use of your account or password, or any other breach of security, and confirm that you understand all risks of unauthorized access to your Personal Data and any other information or content you provide to Silverlight . You will be solely responsible for the losses incurred by us and others due to any unauthorized use of your account.

We are committed to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account, your Content (as defined below) or the personal information you provide, and we cannot promise that our security measures will prevent third-party "hackers" from illegally accessing the Services or its contents.

Content

By expect you to honor our Community Guidelines.

You own the information, data, text, software, sound, photographs, graphics, video, messages, posts, tags, or other materials you make available in connection with the Services ("Content"), whether publicly posted, privately transmitted, or submitted through a third party API (e.g. a photograph submitted via Instagram).

You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display any Content and any name, username or likeness that you post on or in connection with the Services in all media formats and channels now known or later developed without compensation to you. This license ends when you delete your Content or your account.

You understand that you, and not Silverlight, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Services. Silverlight does not routinely screen or monitor the Content posted to the Services by others and, as such, does not guarantee the accuracy, integrity or quality of such Content. Silverlight may, in its sole discretion, screen, monitor, hide, refuse or remove any Content, or remove any Content that violates the Terms or is otherwise objectionable. You understand that by using the Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Silverlight be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content made available on the Services. You agree to bear all risks associated with the use of any Content available in connection with the Services, including any reliance on the accuracy, completeness, or usefulness of such Content.

You agree that Silverlight is not responsible for, and does not endorse, Content posted on the Services. If your Content violates these Terms, you may bear legal responsibility for that Content. As between you and Silverlight, any Content will be non-confidential and non-proprietary and we will not be liable for any use or disclosure of Content. You acknowledge and agree that your relationship with Silverlight is not a confidential, fiduciary, or other type of special relationship, and that your decision to submit any Content does not place Silverlight in a position that is any different from the position held by members of the general public, including with regard to your Content. Your Content will not be subject to any obligation of confidence on the part of Silverlight other than as set forth in our Privacy Policy and your privacy controls, and Silverlight will not be liable for any use or disclosure of any Content you provide.

The Services may provide you with the ability to mark certain Content that you submit to the Services as private, public, or available only to select users of the Services. Silverlight will maintain the privacy of such Content in accordance with your selections. However, if you do not elect to mark your Content as private or available for a limited group of other users, or later change such designation to allow such Content to be made available to anyone, you are responsible for the public nature of the content. Please review our Privacy Policy for more information on how to manage your privacy controls.

License & Access

All parts of the Services, including images, designs, icons, photographs, video clips, illustrations, text, downloads and other materials not made available by you in connection with the Services, are the property of Silverlight, its licensors, partners or affiliates and is protected by United States, United Kingdom, European Union, Australia and international copyright laws. Unauthorized use of any content or material made accessible via our Services is strictly prohibited and may violate copyright and trademark laws. If you wish to use any content provided, you need the written permission of Silverlight.

All trademarks, service marks, and trade names (the "Trademarks") that appear during the use of our Services are proprietary to Silverlight, or the other respective owners of such Trademarks. You may not display or reproduce the Trademarks in any manner without the prior written consent of Silverlight , and you may not remove or otherwise modify in any manner any Trademark notices from any content offered or received through this website.

The Services are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the Services, use of the Services or access to Content. You may not use the Services, or assist or encourage any other party, to engage in any of the following Prohibited Activities:

1. Resell or make any commercial use of the Services;
2. Accessing our Services to monitor its availability, performance or functionality;
3. Permitting any third-party to access the Services;
4. Modify, create a derivative work, adapt, translate, reverse engineer, decompile, disassemble or convert any part of the Services or attempting to extract the source code of the software underlying the Services or any part thereof, unless expressly permitted or required by law, and in any case, without providing prior written notice to Silverlight.
5. Copy, frame, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of Services or trademarks in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; or
6. Use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on part of the Services or to collect any information from the Services or any other user of the Services or using such a tool or method to access the Services in a manner that sends more request messages to Silverlight than a human can reasonably produce in the same period of time by using a conventional web browser;
7. Publishing, transmitting, distributing or storing content, material, information or data that: (a) is illegal, obscene, defamatory, threatening, harassing, abusive, or hateful or that advocates violence; (b) is harmful to or interferes with the Services or any third party's networks, equipment, applications, services or websites (e.g., viruses, worms, Trojan horses, etc.); (c) infringes, dilutes, misappropriates or otherwise violates any privacy, intellectual property, publicity or other personal rights including, without limitation, copyrights, patents, trademarks, trade secrets or other proprietary information (including unauthorized use of domain names); or (d) is fraudulent or contains false, deceptive or misleading statements, claims or representations (such as "phishing");
8. Attempting to disrupt, degrade, impair or violate the integrity or security of the Services or the computers, services, Accounts or networks of any other party (including, without limitation, "hacking," "denial of service" attacks, etc.), including any activity that typically precedes attempts to breach security such as scanning, probing or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of Silverlight internet protocol space;
9. Committing any act that may be harmful to others, including minors;
10. Distributing, or disclosing any part of the Services in any medium, including without limitation by any automated or non-automated "scraping";
11. Avoiding payment of charges or fees payable by you with respect to the Services;
12. Taking any action that imposes, or may impose, at our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
13. Using the Services for any inappropriate commercial solicitation purposes;
14. Collecting or harvesting any information relating to an identified or identifiable individual, including account names and information about users of the Services, from the Services;
15. Using the Services for any inappropriate commercial solicitation purposes;
16. Accessing any content on the Services through any technology or means other than those provided or authorized by the Services;
17. Submitting to the Services or to Silverlight any personally identifiable information, except as necessary for the establishment and operation of your account;
18. Submitting to the Services or to Silverlight any information that may be protected from disclosure by applicable law;
19. Bypassing the measures we may use to prevent or restrict access to the Services, including, without limitation, features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein;
20. Bypassing the measures we may use to prevent or restrict access to the Services, including, without limitation, features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein;
21. Violating any applicable law, statute, ordinance or regulation, or encouraging any conduct that could constitute a criminal offense or give rise to civil liability;
22. Removing any copyright, trademark or other proprietary rights notices contained in or on the Services; or
23. Executing any form of network monitoring or running a network analyzer or packet sniffer or other technology to intercept, decode, mine or display any packets used to communicate between the Service's servers or any data not intended for you.
24. Using location tampering software or emulators to "spoof" your location.

You are granted a limited, non-exclusive right to create a text hyperlink to the Services for non-commercial use only, provided such link does not portray Silverlight or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any pornographic, illegal, offensive, harassing or otherwise objectionable material.

You understand that you are responsible for any charges associated with sending communications via your device. You hereby acknowledge that you have the right to communicate with your contacts via the Services.

You represent and warrant that: (i) you are authorized to create your account, whether individually or on behalf of an organization; (ii) you own the Content posted by you on or through the Services or otherwise have the right to grant the rights and licenses set forth in these Terms; (iii) the posting and use of your Content on or through the Services does not and will not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy and data protection rights, publicity rights, copyrights, trademark and/or other intellectual property rights; and (iv) you agree to pay for all royalties, fees, and any other monies owed by reason of Content you post on or through the Services.

Affiliate Disclaimer

We may insert affiliate links when linking to third party products and services. When you click on/ or make a purchase through an affiliate link, we may receive a small commission or other form of compensation at no cost to you. Please assume that links to third parties on our website, mobile apps or other communication channels like email, social media etc. are affiliate links. Our use of affiliate links does not influence the products, services and websites that we shares with you.

Payments

The price for all items available for purchase will be displayed to you when accessing the Services. Silverlight is using the third parties like Shopify Payments and Paypal to process payments. Shopify Payments accepts payments through various credit cards, including Visa, MasterCard, American Express and Discover via Stripe, as detailed on the applicable payment screen. Paypal accepts payments through your Paypal account. If you provide your payment information, you authorize us and certain third party service providers, payment card networks and payment processors to receive, store and encrypt your payment information. These transactions are subject to the respective terms & service agreements of these third parties.

If your payment provider determines that there are fraudulent charges on your account resulting from use of your Payment Method at the Services, please contact us immediately via hello@silverlight.store

Currency

Our default store currency is USD. You will be able to pay in your local currency in Australia and countries of the European Union..

Taxes

You will be solely responsible to pay any and all sales, use, value-added and other taxes, duties, and assessments (except taxes on our net income) now or hereafter claimed or imposed by any governmental authority (collectively, the "Taxes") associated with your use of the Services. Except for income taxes levied on us, you: (a) will pay or reimburse us for all national, federal, state, local or other taxes and assessments of any jurisdiction, including value added taxes and taxes as required by international tax treaties, customs or other import or export taxes, and amounts levied in lieu thereof based on charges set, services performed or payments made hereunder, as are now or hereafter may be imposed under the authority of any national, state, local or any other taxing jurisdiction; and (b) will not be entitled to deduct the amount of any such taxes, duties or assessments from payments made to us pursuant to these Terms.

If your shipping address is in the European Union or the United Kingdom, we will charge VAT (value-added tax) at the time of checkout for orders of physical products valued at 150 EUR for the EU and 135 GBP for the UK or less or equivalent in your local currency and forward these value-added taxes to the relevant tax authorities via the One Stop Shop (OSS) scheme or via our UK VAT registration. If your physical product order is delivered within the European Union it will not incur any additional value-added tax liabilities.

Physical Products

Shipping

We currently offer free worldwide standard shipping to all our customers for physical products. Standard Shipping orders should usually arrive within 5-12 working days for most countries. Holidays, special occasions (e.g. before Christmas) or extreme weather events may delay shipping times. In some countries express shipping for an additional fee is available. The express shipping time is usually 3-6 working days.

If delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad weather), we'll let you know as soon as possible. If there is a risk of substantial delay, you can contact us to cancel your order and we'll refund you for any products you've paid for but not received.

If no one is able to take delivery and the products cannot be posted through your letterbox, the courier will notify you of the delivery attempt and tell you how to rearrange delivery or collection of the products.

We're currently shipping to the following countries or territories:

North America
United States, Canada

Shipping from the US or China

Europe
European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Gibraltar, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)

Andorra, Iceland, Lichtenstein, Monaco, Norway, Switzerland, United Kingdom

Shipping from the EU or China.

Australia and Oceania
Australia, New Zealand

Shipping from Australia or China.

Lifetime Guarantee

We stand 100% behind our products, goods and services and pay great attention to detail in everything we do. We strongly believe you'll be happy with your purchase. We believe in the quality of our products so much, that every physical product from Silverlight is covered by an unconditional lifetime satisfaction guarantee. If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of the purchase price, no questions asked. However each item can only be exchanged once and the maximum items that can be refunded or exchanged are the items of the original order.

Our guarantee applies to Silverlight products that do not meet expectations in terms of durability, comfort and fit, however, there are things that are not covered by our guarantee:

• Damage due to heat, fire etc. or any other damage not caused by wearing the socks.
• Dog chews or other animal bites, damage due to intentional actions or force majeure.
• Any losses after delivery and receipt of the products. If we receive proof of delivery from the carrier our responsiblity ends and any goods stolen or missing after delivery are not covered by us.
• Purchase of additional pairs with intention to return (e.g. ordering multiple sizes and returning the ones that don’t fit)

We try to make our products as durable as possible (not just for our customers, but also for sustainability), but any clothing product will eventually wear out and needs to be replaced. If you feel like your Silverlight product(s) met or exceeded the expected lifetime of the product and you got a fair use out of what you paid, we encourage you to place a new order.

If you want to return or exchange an item please contact us at hello@silverlight.store. Returns & exchanges due to any problems with our physical products are covered by our free return shipping policy. Refund requests received within 90 days of purchase will be issued to the original form of payment when available. Refunds processed beyond 90 days will be issued via Silverlight store credit for future purchases.

Reviews & Feedback

We welcome your reviews, comments, feedback, suggestions, and other communications regarding the Services and the information and services we make available through the Services (collectively, "Feedback"). If you provide Feedback, you hereby grant to Silverlight a worldwide, non-exclusive, transferable, assignable, sub-licensable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display and perform and otherwise exploit such Feedback and to use, make, have made, sell, offer for sale, import and export products and services based on such Feedback. For this reason, we ask that you not send Silverlight any Feedback that you do not wish to license to us as set forth above.

Feedback may be subject to moderation. We only publish Feedback that does not contain content which we believe to be offensive, including language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethically, or otherwise objectionable. Making feedback publicly available is under the sole discretion of Silverlight.

Disclaimer

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR ACCESS TO AND USE OF THE SERVICES INCLUDING ALL INFORMATION, SOFTWARE, PRODUCTS, CONTENT AND PARTS OF IT MADE AVAILABLE THROUGH THE SERVICES IS AT YOUR SOLE RISK, AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE, OUR SUBSIDIARIES, AFFILIATES, AND LICENSORS MAKE NO EXPRESS WARRANTIES AND HEREBY DISCLAIM ALL IMPLIED WARRANTIES REGARDING THE SERVICES AND ANY PART OF IT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, CORRECTNESS, ACCURACY, OR RELIABILITY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE, OUR PARENT, SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT: (I) YOUR ACCESS TO OR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; (II) YOUR ACCESS TO OR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR; (III) USAGE DATA PROVIDED THROUGH THE APP WILL BE ACCURATE; (IV) THE SERVICES OR PART OF IT OR ANY CONTENT, OR FEATURES MADE AVAILABLE ON OR THROUGH THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (V) THAT ANY DATA THAT YOU DISCLOSE WHEN YOU USE THE SERVICES WILL BE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET, AND AGREE THAT WE HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY BREACH OF SECURITY UNLESS IT IS DUE TO OUR GROSS NEGLIGENCE.

YOU EXPRESSLY AGREE THAT SILVERLIGHT IS NOT PROVIDING MEDICAL ADVICE VIA THE SERVICES. THE CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. SHOULD YOU HAVE ANY HEALTH RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THE SERVICES, AND YOU SHOULD NOT USE THE SERVICES OR ANY CONTENT ON THE SERVICES FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND SILVERLIGHT.

YOU EXPRESSLY AGREE THAT YOUR ACTIVITIES (INCLUDING, BUT NOT LIMITED TO, RUNNING, OR HIKING) CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF SILVERLIGHT OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS. YOU EXPRESSLY AGREE TO RELEASE SILVERLIGHT, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE "RELEASED PARTIES") FROM ANY AND ALL LIABILITY IN CONNECTION WITH YOUR ACTIVITIES AND/OR USE OF THE SILVERLIGHT WEBSITES, MOBILE APPLICATIONS, CONTENT, SERVICES OR PRODUCTS, AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH SUCH USE. YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH (a) YOUR USE OR MISUSE OF THE SERVICES, (b) YOUR USE OR MISUSE OF EQUIPMENT OR PROGRAMS CREATED OR LICENSED BY SILVERLIGHT, (c) YOUR DEALINGS WITH THIRD-PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICES, (d) ANY DELAY OR INABILITY TO USE THE SERVICES EXPERIENCED BY YOU, OR (e) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF SILVERLIGHT HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

Dispute Resolution

The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through good-faith negotiations, which shall be a precondition to either party initiating a lawsuit or arbitration. Except for disputes relating to the Silverlight's intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents) or if you opt out of this agreement to arbitrate, all claims arising out of or relating to this Agreement and your use of the Services shall be finally settled by binding arbitration administered by the Hong Kong International Arbitration Centre in accordance with its provisions and procedures for consumer-related disputes, excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to this Agreement, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court; provided, however, that the arbitrator will not have authority to award damages, remedies, or awards that conflict with this Agreement. The arbitrator's award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The place of arbitration shall be in Hong Kong at HKIAC. There shall only be one arbitrator. The languages to be used in the arbitral proceedings shall be English.

NOTICE: BOTH YOU AND SILVERLIGHT ARE AGREEING TO HAVE ALL DISPUTES, CLAIMS OR CONTROVERSIES ARISING OUT OF OR RELATING TO THIS AGREEMENT DECIDED BY NEUTRAL BINDING ARBITRATION AND ARE GIVING UP ANY RIGHTS IT MIGHT POSSESS TO HAVE THOSE MATTERS LITIGATED IN A COURT OR JURY TRIAL. BY AGREEING TO THIS AGREEMENT, BOTH YOU AND SILVERLIGHT ARE GIVING UP THEIR RESPECTIVE JUDICIAL RIGHTS TO DISCOVERY AND APPEAL EXCEPT TO THE EXTENT THAT THEY ARE SPECIFICALLY PROVIDED FOR UNDER THIS AGREEMENT. IF ANY PARTY REFUSES TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION, THAT PARTY MAY BE COMPELLED TO ARBITRATE UNDER FEDERAL OR PROVINCIAL LAW. BOTH YOU AND SILVERLIGHT CONFIRM THEIR AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY.

General

You agree that no joint venture, partnership, joint controllership, employment or agency relationship exists between you and Silverlight as a result of the Terms or your use of the Services. The Terms and Privacy Policy constitute the entire agreement between you and Silverlight with respect to your use of the Services. The failure of Silverlight to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of Silverlight. Silverlight has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third party contractors to fulfill its duties and obligations under these Terms and in connection with the Services. Silverlight's notice to you via email, regular mail or notices, posts, or links on the Services shall constitute acceptable notice to you under the Terms. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Section titles and headings in the Terms are for convenience only and have no legal or contractual effect. Any rights not expressly granted herein are reserved.

Termination

You agree that Silverlight may, under certain serious circumstances and without prior notice, immediately suspend or terminate your account and/or access to the Services. Cause for such suspension or termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements, policies or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Services (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Services. Termination of your account may include (x) removal of access to all offerings within the Services, (y) deletion of your information, files and Content associated with your account, and (z) barring of further use of the Services. Further, you agree that all suspensions or terminations for cause shall be made in Silverlight's sole discretion and that Silverlight shall not be liable to you or any third party for any suspension or termination of your account or access to the Services.

Updates

Certain provisions of the Terms may be supplemented or superseded by expressly designated legal notices or terms located on particular pages on the Services. Silverlight reserves the right to update the Terms at any time and for any reason in its sole discretion. Silverlight will notify you of any material changes to the Terms or to any service or other features of the Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.

Silverlight and its third party service providers may make improvements and/or changes in the Services, products, services, mobile applications, features, programs, and prices described at any time and for any reason in its sole discretion. The mobile application may download and install upgrades, updates and additional features in order to improve, enhance, and further develop the Services. Silverlight reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice. You agree that Silverlight shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

These terms have been last updated on January 7th, 2025.